Terms and Conditions of Sale
These Terms and Conditions of Sale (“Terms”) apply to all purchases made through the website www.clawandcuddly.com, operated by Calin & Claw. By placing an order on the Website, you agree to be bound by these Terms.
Eligibility
By using this Website and placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding contract under applicable U.S. law.
Products
Claw & Cuddly offers pet products intended for dogs and cats only. Product descriptions, images, colors, sizes, and specifications are provided for informational purposes and may vary slightly from the actual product due to manufacturing changes or screen display differences.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
Prices
All prices displayed on the Website are listed in U.S. dollars (USD) unless otherwise stated.
Prices do not include shipping fees, taxes, customs duties, or any other additional charges, which will be calculated and displayed at checkout. We reserve the right to change prices at any time, but price changes will not affect orders already confirmed.
Orders
Placing an order on the Website constitutes an offer to purchase. We reserve the right to accept or reject any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.
An order confirmation email does not constitute acceptance of your order. The order is considered accepted only once it has been shipped.
Payment
We accept secure online payments through our authorized payment providers (e.g. credit/debit cards, PayPal, or other methods displayed at checkout).
Payment must be received in full before the order is processed and shipped. All transactions are encrypted and processed securely. We do not store your payment information.
Shipping and Delivery
We ship orders to the United States and any other destinations specified on the Website.
Estimated delivery times are provided for informational purposes only and are not guaranteed. Delays may occur due to carrier issues, customs processing, weather conditions, or other circumstances beyond our control.
Claw & Cuddly is not responsible for delays, lost packages, or delivery failures caused by incorrect or incomplete shipping information provided by the customer.
Customs and Import Duties
For international shipments, customers are responsible for any customs duties, import taxes, or fees imposed by the destination country. These charges are not included in the product price or shipping cost.
Returns and Refunds
We want you to be satisfied with your purchase. If you are not satisfied, you may request a return or refund in accordance with our Return Policy, available on the Website.
Returned products must be unused, in their original condition, and in original packaging. Certain items may be non-returnable for hygiene or safety reasons.
Refunds, if approved, will be issued to the original payment method within a reasonable timeframe.
Use of Products
Our products are intended for normal pet use only. Always supervise your pet when using any product and discontinue use if signs of damage, misuse, or adverse reaction appear.
Claw & Cuddly shall not be liable for misuse of products, improper handling, or failure to follow product instructions or safety guidelines.
Limitation of Liability
To the fullest extent permitted by applicable law, Claw & Cuddly shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of the Website or the purchase or use of products.
Our total liability for any claim relating to a product shall not exceed the amount paid for that product.
Intellectual Property
All content on the Website, including text, images, logos, graphics, and designs, is the property of Claw & Cuddly and is protected by U.S. and international intellectual property laws. Unauthorized use is strictly prohibited.
Privacy
Your personal information is processed in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.
Governing Law
These Terms and any disputes arising from or related to the Website or purchases made through it shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Updated versions will be posted on this page with a revised effective date. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.
Contact Information
For any questions regarding these Terms and Conditions of Sale, please contact us